Forsiter Global Services

WHY FGS OPTIMA

1. Effortless Appointment Scheduling
- ✓ Quick and easy calendar setup for managing appointments.
- ✓ Assign bookings to specific team members based on availability.
- ✓ Real-time updates to prevent double bookings and scheduling conflicts.
2. Self-Booking for Clients
- ✓ Clients can book appointments online anytime, from any device.
- ✓ Choose preferred services, staff members, and convenient time slots.
- ✓ Hassle-free booking without the need for phone calls.
3. Automated Reminders & Alerts
- ✓ Send automatic SMS/WhatsApp reminders to reduce no-shows.
- ✓ Instant notifications for both clients and staff on new bookings or changes.
- ✓ Reminders to clients before their appointments for better attendance.
4. Flexible Rescheduling & Cancellations
- ✓ Clients can easily reschedule or cancel appointments themselves.
- ✓ Quick reallocation of appointments during staff absences.
- ✓ Keep your calendar full by filling canceled slots instantly.

5. Staff Management & Productivity Monitoring
- ✓ Create detailed profiles for each team member.
- ✓ Track staff availability, performance, and appointment history.
- ✓ Optimize team schedules for maximum productivity.
6. Client Profiles & History
- ✓ Maintain detailed client records with service preferences.
- ✓ Track client appointment history, favorite staff, and special notes.
- ✓ Build strong relationships with personalized client experiences.
7. No-Show & Blacklist Management
- ✓ Identify and flag frequent no-show clients.
- ✓ Option to create a blacklist for unreliable customers.
- ✓ Reduce revenue loss caused by last-minute cancellations.
8. Automated Invoicing & Revenue Tracking
- ✓ Generate and send invoices automatically to clients.
- ✓ Track payments, outstanding balances, and business revenue.
- ✓ Get comprehensive financial reports for better business decisions.

9. Marketing & Client Engagement Tools
- ✓ Send personalized messages, promotions, and special offers.
- ✓ Automated birthday greetings with exclusive deals.
- ✓ Loyalty programs and campaigns to retain existing clients.
10. Secure Data Storage & Privacy
- ✓ All data securely stored with advanced encryption.
- ✓ Compliance with data protection regulations to ensure client privacy.
- ✓ Role-based access controls to protect sensitive business information.
11. Fully Customizable & Scalable
- ✓ Personalize services, staff schedules, pricing, and more.
- ✓ Scalable solutions for single or multi-location businesses.
- ✓ Custom feature development available based on your business needs.
12. Dedicated Support & 24/7 Assistance
- ✓ Customer support available 9 AM to 6 PM (Sri Lanka Time).
- ✓ 24/7 emergency support for critical issues.
- ✓ A dedicated Client Service Executive for personalized business support.

Never miss an appointment with smart reminders.

Automate repetitive tasks, freeing up time for your team.

Reduce no-shows, optimize staff productivity, and track income effectively.

Engage with clients through personalized offers, loyalty programs, and targeted campaigns.

Whether you're a small business or a large enterprise, FGS Optima grows with you.